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Bus tickets can be purchased 24/7, up to 3 hours before bus departure
You can usually buy it a week in advance, but it depends on the transport company.
It can be purchased with Visa and MasterCard credit cards, debit cards from Guayaquil Bank, Pacifico bank, Produbanco Grupo Proamérica, Bolivariano bank (the successful transaction with debit cards is subject to the approval of each bank).
Yes. The cost will be reflected in the payment screen and the collection of this value is authorized by the regulatory body.
For national travel: half an hour in advance.
NO, the tickets purchased through this website have no refunds or changes. Before making the purchase, please review the terms and conditions.
After making the payment it will reflect a screen to print your ticket. Another option is to access the "My passages" button on the initial screen, enter the requested information and reprint your passages.
DO NOT. If you require an official voucher, you should come to the offices of the transport company and print the official voucher with the proof of the online purchase (which contains the ticket code).
YES. To get on the bus you must present the proof of the receipt received in the online purchase plus your identification documents that violate your identity.
YES. Www.multipasajes.com offers the possibility of acquiring a ticket and sending it to another person's email address. BUT, the data of the passage must be of the person who is going to travel since on boarding the BUS you will be asked for your identification.
YES. You will be able to print on any sheet of paper.
YES. The passage printed through www.multipasajes.com serves to go directly to the bus. It is not necessary to appear at any time in the carrier's box office. Remember to buy your boarding pass on the platform.
If an operation is canceled due to an error in processing the operation or by the expiration of the estimated time to make the purchase, you must return to the main page, corroborate that the selected seats are available for sale and make the purchase again. In case the previously selected seats are occupied, please contact our contact point firstname.lastname@example.org, from Monday to Friday from 8.30hs. At 5:30 p.m.
YES. You must complete the entire process within 20 minutes of selecting the seats. After that time your reservation will be canceled and you must start the purchase process again.
The system will show you a warning that no trips are available. This can be due to several reasons: that on the selected day there are no services with the indicated origin and destination (since many services do not have daily frequency) or that there are temporary technical problems in the systems of the Carrier Companies. In this particular case we suggest waiting for 20 minutes and redoing the search.
DO NOT. Www.multipasajes.com is not authorized by the transport companies to issue discount tickets (student, teacher, retiree, frequent passenger, minor, etc.). The only companies authorized to make discounts are the carriers in their terminals.
DO NOT. www.multipasajes.com only allows to make purchases.
In your account statement it will reflect as Kushki Payments.
At the moment you can not buy with credit cards that are not issued in Ecuador.
YES, The passport number must be placed in identification. At the moment you can not buy with credit cards that are not issued in Ecuador.
YES. From Monday to Friday from 8.30hs. at 17: 30hs using online chat / +593 22247259 / +593 960616255